For those awkward bits when things go wrong, we can offer ‘hands on’ advice and assistance for investigations, disciplinaries, grievances, performance management, mediation, employee disputes and director disputes.

Disciplinaries

From time to time formal disciplinary action is inevitable for an employer.

Recently we have guided a business manager through the investigation and decision making relating to a disciplinary for serious misconduct resulting in dismissal with the result of no appeal and no claim. We have 100% record of no claims

Grievances

Grievances must be carried out in accordance with the ACAS framework.

These often arise either naturally or more often triggered by perfectly reasonable management actions such as addressing performance, absence, conduct concerns. Here you need a pragmatic solution that is not only fair but moves towards your objectives whilst bringing the team member with you. Here, we take a focussed pragmatic approach and can lead those difficult conversations.

Mediation/Holding those difficult conversations.

This is often a useful tool in conflict resolution.

We have recently undertaken both ‘team mediation sessions’ and mediation between ‘two team members’ who job- share and were in conflict. These interventions have all resulted in an improvement with team engagement/ harmony and improved productivity output.